Returns & Refunds Policy

At Align Beauty & Wellness, your satisfaction is important to us.

Due to the nature of our beauty and personal care products, we cannot accept returns or exchanges on opened or used items for health and safety reasons.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number along with photos of the product and packaging so we can review your request.

If approved, we will provide a replacement or issue a refund to your original method of payment.

Refunds, when approved, are typically processed within 5–10 business days depending on your financial institution.

If you have any questions regarding your order, please contact us before filing a chargeback so we have the opportunity to resolve the issue.